Service Manager

POSITION:Service ManagerCOMPANY PROFILE:?Specializing in the Ag/Construction industry, our client is well-recognized and is located in the heart of the Black Hills. They are now seeking an experience Service Manager to oversee their service department in their Rapid City, SD facility.?WHAT THIS COMPANY OFFERS YOU:?Competitive compensation $50,000 – $60,000 +.Extensive Benefits Package.Great work environment.THE ROLE YOU WILL PLAY:?This position will oversee the Service Department and supervise a small staff, but still get the chance to get your hands dirty.Work side-by-side with the technicians.Create annual goals and budgets for your department.Ensure customer satisfaction internally and externally, while providing excellent customer service.Supervise and control work load of service technicians.Schedule service work according to priority while maintaining an orderly flow of work.Provide a safe and clean working environment.Make recommendations to customers for preventative maintenance, and handle customer complaints.Assist Sales Manager in evaluating trade-ins.Review work of technicians and assist in troubleshooting equipment problems.??COMMUNITY:?Have it all in the Rapid City area from adrenaline-charged outdoor activities to thoughtful cultural pursuits and all the heart-stopping scenery in between. When you live here you re within an hour s drive of five national parks and monuments and surrounded by the local culture that s rich with history and artistic expression. For many things to do this area offers you a great big world right outside your door.Rapid City, greets new residents, businesses and millions of annual visitors with a welcoming smile and helping hand. Here you will find a unique diversity that assists in keeping the economy strong despite downturns in other metropolitan areas. The skilled and growing medical community serves an entire region with top of the line care.The retail sector brings in shoppers from four states, and call centers serve customers nationwide.?BACKGROUND PROFILE:?Must have Service Manager experience in either the Construction or Ag industriesKnowledge of Construction and Ag equipment.Ability to problem solve and manage people.Customer service experience.??To see more opportunities check out our website www.ercjobs.com!Contact Rob Tiff today at (605) 428-6148 or email rob@ercjobs.com!?Keywords/Tags: sales, ag, agriculture, agronomist, precision ag, agronomy, South Dakota, North Dakota, Minnesota, Iowa, Nebraska, manager, location manager, district manager, Executive Recruiting Consultants, DSM, SD, ND, IA, MN, operations, ERC Ag, Sioux Falls Area, executive search, recruiting, ag recruiter, consultant, recruiter, Ag industry, machinery, equipment, ag sales, Midwest recruiter, interview, resume, mechanic, diesel tech, parts sales, Ag industry, service technician, service manager