Service Technician

Job Listing No: 9740000

Service Technician

??BASIC FUNCTION:?A Dairy Service Technician is responsible for meeting the dairy customer?s needs in the proper troubleshooting, servicing and repairing of dairy equipment.??RESPONSIBILITIES:Diagnose, service and/or repair dairy equipment effectively and efficientlyMaintain high levels of customer satisfactionAdvise customers on the proper use, operation and maintenance of dairy equipmentRequired product knowledge and training to ensure:Customer satisfaction and ability to promote the sales of products and servicesAbility to service DeLaval brands of dairy equipmentDrive a sales/service vehicle, and maintain the vehicle and parts/tools to complete jobInventory management and preparation of invoices for services performed or products sold?REQUIRED SKILLS/COMPETENCIES:A successful candidate will have the ability to balance technical expertise as well as high levels of customer service.?EXPERIENCE/BACKGROUND:Minimum high school degree and basic mathematical aptitude requiredStrong organizational skills, including good written and oral communication skillsPrevious service experience in dairy-related industry is preferred; sales experience preferredAbility to travel locally is requiredMust possess a valid driver?s license in accordance with DeLaval policyMust be willing to earn a CDL if neededMust be able to work some evenings and weekendsAbility to lift 70 lbs.Motivated, self-starter who can work independently, yet function and participate as part of a team

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