Sr. Associate, SAP QM

Job Listing No: 9740000

Sr. Associate, SAP QM

Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.Job FunctionInformation Technology Services (ITS) Job TypePermanent Job DescriptionZoetis, formerly a business unit of Pfizer, is a leading global animal health company dedicated to discovering, developing, manufacturing and commercializing a diverse portfolio of animal health medicines and vaccines to meet the needs of veterinarians and the livestock farmers and companion animal owners. Our Vision is for our products, services and people will be the most valued by animal health customers around the world. Our mission is built on a six-decade history and singular focus on animal health to bring customers quality products, services and a commitment to their businesses. Zoetis is a $4.2B Animal Health business, where our products are sold in 120 countries globally. We have approximately 9,500 colleagues globally across diverse skills, capabilities functions, including, field force, research and development, manufacturing, and various global functions supporting our businesses globally. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. RoleZoetis” SAP Center of Excellence (COE) organization has the charge to design, build, implement and sustain enterprise ERP and Supply Chain solutions based on the SAP technology platform. Sr. Associate,QM will work integrally with Zoetis” Enabling Functions ITS organization to design, build, implement and sustain systems and solutions to support the global Animal Health business. This role will be the Subject Matter Expert in the SAP QM module of SAP. He will work closely with our business counterparts to support and maintain the global template for Zoetis in this area. This role will be part of the SAP COE Solution Center. The Sr. Associate QM will: * Act as internal consultant and design architect for SAP QM solutions to support BAU functionality and provide QM expertise for on-going and upcoming projects in SAP QM area and its integration with other quality management applications which are part of global solution. * Supports Incidents resolution, new demand fulfilment and end user engagement in the area of SAP QM and its integration with other SAP modules as well as QM interfaces with third party applications. * Works with peers in the ITS organization and business representatives to determine business process and solution design leveraging the capabilities of the SAP modules and cross modules integration. * Support the identification of opportunities to standardize processes and system configuration globally and ensure compliance across all implementation to these standards * Collaborate with representatives of other SAP functions to ensure end to end process integration and consistency * Develop, prototype, test and implement solution improvements to increase stability, usability and functionality to enable end users to meet business objectives * After the implementation, lead and support project initiatives to expand the usage of the SAP solution to improve processes at manufacturing sites, commercial operations and across the supply network * Sr. Associate conducts all activities and makes decisions that are in accordance with Company policies & SOPs, Zoetis Values, FDA & global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate, etc Key Skill Set:Must have at least 2-5 years of experience. Qualified candidates will Translate and influence business and functional solution requirements with Quality Management stakeholders. * Candidate will have hands-on design, configuration and implementation knowledge of SAP QM in a global landscape. * Functional/Technical proficiency with at least 3 full lifecycle SAP implementation and 2 years of industry (QM domain preferable) and/or consulting experience. * Experience with implementation in the pharmaceutical, life science business and knowledge of the GxP is a Big plus * Extensive experience of Custom Development/enhancement and interfaces is required. Experience with SAP interface with LIMS applications is preferred. * Expert knowledge in QM – both functional and technical in areas like Quality Inspections, Notifications, Batch Management, Equipment calibration , Physical samples, Mutiple specification, Stability analysis, CofA, Workflow management, apart from all basic QM functionalities in SAP with respect to QM in production, procurement and sales. * Must have worked thoroughly on SAP ECC QM Integration points with MM, PP, SD, WM and P2P. * Must have expert knowledge in the areas of Supporting the global deployment of SAP within the corporation * Develop, prototype, test and implement SAP QM solutions and enhancements * Must have extensive knowledge and hands-on experience of interface with external systems for data transfers and reporting. * Perform thorough analysis to identify all potential impacts for change requests * Train and transfer knowledge to other team members, users and stakeholders as required * Excellent written, oral and presentation skills, Fluency in English (written and spoken) is a must * Customer focus, Strategic thinking and analytical skills, Timely decision making and problem solving skills. Client Management * Understand client”s business strategy, goals, operational processes and technology needs * Ensure customer expectations have been met through delivery and ongoing execution of services * Gather and analyze business reque

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