Sr. ITS Analyst
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.Position SummaryWorking in the US Commercial ITS team, this position will support the US commercial business and be the primary liaison to coordinate the required work activates for both large and small technology projects. The ITS Analyst needs to maintain the portfolio of projects that are currently on the roadmap and participate in making decisions on project priority and project execution. Working with the US commercial teams, global solution center and in-house and out-sourced development resources, the ITS Analyst will be a key player insuring that the appropriate projects are part of the portfolio and these projects are delivered with high quality, on schedule and within budget. Responsibilities * Requirements definition and documentation
* Work with internal partners and client stakeholders to understand and define business requirements. * Work directly with technologists to develop use cases and functional specifications documents. * Solicit, gather, and analyze, user input and requirements * Identify and involve key stakeholders * Identify and interview internal/external subject matter experts * Author and compile user stories * Interface with technical managers and teams * Collaborate with counterparts in ITS (project, development, management) to create and validate business requirements and project specification documents
* Participate in user acceptance testing * Author and present project status reports * Work with ITS leadership to define the technology approach, strategy and roadmap for the various projects within the portfolio * Collaborate with other ITS resources from across the organization to identify synergies, provide required data interfaces, and assure data consistency and analytical capabilities to support the business. * Engage and drive vendor support as required Qualifications (Training, Education, Prior Experience) Education: * University Degree in Computer Science/ Information Systems/Business Administration or science related field.
Experience – at least 3-5 years working experience in the following areas: * Experience with large scale ITS projects and how the various roles work together to insure success * Familiarity with one or more of the current ITS toolset used at Zoetis i.e. Vistex, SAP ECC, Hybris, Crown Peake, Google Analytics, Business Objects, Tableau, salesforce.com CRM is a plus. * Experience in working in agile software development methodology and lean start up approach to initially deliver an MVP. Comfortable working through multiple build, measure, learn cycles. * Experience working with creative and technical project teams with a natural curiosity and a drive for innovation. * Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools Skills: * Highly developed communication and inter-personal skills with the ability to influence through personal credibility, integrity and professionalism * Excellent written and oral communication skills * Relentless dedication to Customer Excellence * Strategic thinking and analytical skills * Ability to multitask and work in fast paced environment * Ability to foster collaborative decision making * Capable of working both independently and as a team member * Fluency in English (written and spoken) is a must * Excellent interpersonal and leadership skills, with ability to work in a matrix organization, managing multiple stakeholders that includes Business Units, Functional Leaders and their teams Non-Negotiable Hiring Criteria:
* Experience soliciting, gathering, analyzing, user input and requirements * Experience authoring requirements definition and related documentation * Experience collaborating with technical team, project managers and business partners to execute project plans * Excellent communication skills * Travel requirements 15% – 20%.