Sr. ITS Systems Lead, IDAM Directory Services

Job Listing No: 9740000

Sr. ITS Systems Lead, IDAM Directory Services

Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of “”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Summary: The Directory Services Lead is responsible for management and operation of directory and authentication related technologies at Zoetis. Directory Services, primarily Microsoft Active Directory (AD), provides the foundation for all Identity and Access Management (IAM) functions within the enterprise. The primary focus of the role is operations management, but there is a heavy emphasis on planning and transforming the environment to support Zoetis as we grow. Must have a thorough knowledge of technologies and business processes that are enabled by Directory Services and IAM solutions and will engage on multiple projects with multiple levels of customers, including executives. Responsibilities: * Responsible for 24×7 operations of Directory Services, both on-premises and in the cloud * Provide maximum uptime/availability of critical services to prevent business disruption * Support integration of infrastructure, hosting platforms, and applications * Define and guide strategic vision for Directory ServicesProvide input into larger strategic vision for IDAM and Cloud Services at Zoetis * Establish, maintain, and test disaster recovery capabilities * Ensure that all services comply with relevant regulations and policies * Oversee work performed by Managed Service Providers (MSPs) and other vendors * Ensure that Standard Operating Procedures (SOPs) are in place for service operation and delivery * Represent IAM team for audit purposes (both internal and external), respond to data requests * Support acquisition, collaboration, and divestiture efforts, including rapid integration of acquired companies (accounts, trusts, mail migration, etc) * Support demographic data flow and attribute synchronization * Monitor and manage privileged access * Develop and execute continuous improvement plans
Education: * Bachelor”s degree or equivalent in a recognized, and relevant technical, or business-related field, or equivalent practical experience. * MS or advanced security/identity courses or other applicable certifications (CISSP, CCSP, etc.) are desirable. Experience: * 8-10+ years of experience developing, implementing or managing Identity and Access Management systems and processes * 6+ years of experience working as an engineer or administrator with Microsoft Active Directory, ADFS, and/or Azure Active Directory * 6+ years managing highly-available business critical services with maximum uptime requirements * 6+ years of experience in pharmaceutical or similarly regulated industry * Experience managing medium to large scale, global IT projects * Clear understanding of IT Infrastructure lifecycle: Architecture, Design and Operations * Working knowledge of all areas of IT Infrastructure * Diverse technical team experience
Knowledge, Skills, Abilities: * Deep expertise in Microsoft Active Directory and supporting tools * Experience managing AD Trusts, DNS, Group Policy Objects * Advanced proficiency with PowerShell * Detailed knowledge of authentication technologies including Kerberos, LDAP, SAML and OAuth, 2FA tokens * Experience with Quest AD tools, or similar suite providing change auditing, recovery, access management, and object migration/synchronization functionality * Experience with SailPoint or similar IAM tool set * Knowledge of all aspects of the user identity life cycle, including onboarding, offboarding, provisioning, account and group management, deprovisioning, access recertification, password management, and data aggregation * Working knowledge of Microsoft cloud technologies, including Azure, Azure AD Connect, MFA, Conditional Access, Exchange Online, SharePoint Online, and Office 365 * Working knowledge of Certificate Authority (CA), Public Key Infrastructure (PKI), and encryption technologies * Experience with the following is desired: Amazon Web Services, Red Forest, Zero-Trust, Privileged Access Management, Linux authentication against AD

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