Systems Lead, Variant Configuration/SD

Job Listing No: 9740000

Systems Lead, Variant Configuration/SD

Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of “”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.The Zoetis Global Solution Center (GSC) organization is a part of Information Technology Services (ITS). It has the charge to design, build, implement and sustain enterprise ERP and related application solutions based primarily based on the SAP technology platform The Systems Lead, Variant Configuration/SD is responsible for Variant Configuration within Order to Cash and integration with Plant to Make solutions implemented at Zoetis. The Candidate will: * Support the Variant Configuration to support Make to Order integrating with Sales Order and production planning processes. * Act as internal consultant and design architect for SAP global solution. Work with peers in the ITS organization and business representatives to determine business process and solution design leveraging the capabilities of the SAP modules. * Support the identification of opportunities to standardize processes and system configuration and ensure compliance across all implementation to these standards * Collaborate with representatives of other SAP functions to ensure end to end process integration and consistency * Develop, prototype, test and implement solution improvements to increase stability, usability and functionality to enable end users to meet business objectives
Key Responsibilities: * Translate and influence business and functional solution requirements with business stakeholders * Develop, prototype, test and implement Variant configuration to support Make to order processing and integration with other SAP modules * Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates * Perform thorough analysis to identify all potential impacts for change requests * Train and transfer knowledge to other team members, users and stakeholders as required * Conduct Unit tests, Integration tests, and Regression tests * Proactively proposing solutions to improve the support of new and existing business processes * Support the functional team with issues and come up with solutions
Client Management: * Understand client”s business strategy, goals, operational processes and technology needs * Ensure customer expectations have been met through delivery and ongoing execution of services * Gather and analyze business requests to determine how best to create successful resolution for new requests and issues * Help consumers understand service offerings available from internal IT service providers and secure appropriate resources for projects, engaging with the business, and facilitating service delivery * Support client, prepare business case for ITS investment * Follow governance processes that facilitate business prioritization * Facilitate technology initiatives which directly impact client portfolio * Align ITS services with current and future needs of the business and its customers while improving quality of services delivered
Ongoing Systems & Service Delivery and Process Improvement: * Deploy global IT processes, develop and maintain organizational quality indicators, and monitor client satisfaction * Understand key business controls and impacts of changes caused by functionality, technology changes and changing business needs
* Work with Business counterparts to ensure audit, SOX and other compliance requirements * Steward the development and implementation of process capabilities (process, tools and roles) & metrics * Identify and initiate process improvements (continuous improvement) * Monitor process compliance and performance metrics * Execute key operational process activities
Manage Resources: * Oversee any offshore support resources focused on day to day incident resolution
QualificationsEducation: * Bachelor”s degree or equivalent in Technical, Order to Cash, or Business field is required * MS or MBA preferred
Experience: * 6-8+ years of combined Variant Configuration module and SD/PP experience with multiple full life cycle implementations * Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP capability, Standard industry best practice) to produce an optimal business solution * Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and in a team-oriented, collaborative environment * Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing * Demonstrated ability to interact comfortably with all levels of management and staff * Experience in life sciences / pharmaceuticals industry preferred * Demonstrated experience of various IT practices, including but not limited to, project management, operational service delivery, large project implementations * Demonstrated ability to work across organizational regional and global boundaries, ability to multitask and manage multiple projects in a cross-divisional and cross-functional environment * Strategic Application of Information Systems and business analysis
Technical/Functional Competencies: * Identify, propose, and influence technology solutions to build and maintain the optimal data and infrastructure

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