Technical Service Manager – Animal Nutrition (Industrial Biosciences)

Job Listing No: 9740000

Technical Service Manager – Animal Nutrition (Industrial Biosciences)

DuPont Industrial Biosciences is a leader in thebiotechnology sector which develops innovative enzymes and bioproducts for animalnutrition, food and beverage, grain processing and home and personal carebusinesses.  We leverage our cutting-edgeprotein engineering and production expertise with worldwide manufacturingcapability to develop sustainable solutions for the emerging biobased economy.  DuPont has a rich history of scientific discovery that hasenabled countless innovations and today, we're looking for more people, in moreplaces, to collaborate with us to make life the best that it can be. We are seeking a TechnicalService Manager to support our Animal Nutrition business.  This position will interface with current andprospective customers coordinating and driving the implementation of DuPont productsthat includes enzymes, direct fed microbials and betaine products for theAnimal Nutrition industry.  To establish DaniscoAnimal Nutrition as the market leader in monogastric feed enzymes, direct fedmicrobials and betaine.  This requiresworking with the Director Technical Services – Americas, Business Managers andKey Account Managers to define and execute a technical service and supportstrategy for defined US customers and business prospects.   KeyResponsibilities include (but are not limited to):Customer facing, technical resource that is responsible
for the technical success of Danisco Animal Nutrition/DuPont??? Industrial
Bioscience???s Direct Fed Microbials with US customers.Being a critical
link in technology transfer from DuPont to our customersLeadership in the
design, implementation and management of field projects involving animal
nutrition products Utilizing technology and troubleshooting skills to
identify and propose improvements to help improve and optimize customer
application of DuPont products.Functioning as a subject matter expert for live
production applications with customers.Representing DuPont with our customers in the communication
of key product concepts with customer staff (nutrition, purchasing, live
production, health, etc.).Assist customers in new product use and application by
providing product information/support as well as design, implementation
and coordination of field trials. 
This includes data gathering and analysis.Provide on-going product application support and
technical service to customer accounts and sales staff.Must have a
working knowledge of enzymes, DFMs and betaine in order to provide basic service
and support to customers.Will set Technical
Service Strategies for existing US customers.Ensures sales team
and agents are fully trained in all relevant products and services.  Provide technical input to help enhance
motivation of sales and agents as well as help differentiate products from
competing products/concepts.Qualifications:Education (one of the following):  BS in poultry science, microbiology or related field
with 5 years of poultry integration or allied industry experienceMaster of Science in poultry nutrition, microbiology
or a related field with 3 years of integrator or allied industry
experience PhD in poultry nutrition, microbiology or a related
field with preferably 1 year of integrator or allied industry experience Knowledgeable and experienced in the area of US poultry
industry production practices.Knowledgeable in the use and application of Direct Fed
Microbials Exceptional communication skills Demonstrated ability to explain technical data to an
audience of varying knowledge.Ambitious self-starter able to prioritize and manage
multiple tasksAbility to work in a very autonomous mannerProficiency with Microsoft Office products and
statistical analysis tools  This position is a home based position and the
candidate must be willing to travel at least 50% of their time

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