Technical Service Manager ? Fuel Alcohol (Midwest Region)

Job Listing No: 9740000

Technical Service Manager ? Fuel Alcohol (Midwest Region)

DuPonthas a rich history of scientific discovery that has enabled countlessinnovations and today, we're looking for more people, in more places, tocollaborate with us to make life the best that it can be.   DuPontoffers an excellent benefits package that begins on your first day ofemployment. This includes a generous 401k match, health and dental insurance,15 days of vacation, a variable bonus plan, and much more! DuPontIndustrial Biosciences has an opening for a Technical Service Account Managerin the Grain Processing team.  Thetechnical service account manager would interface with current and prospectivecustomers coordinating and driving the implementation of DuPont technology thatincludes enzymes and fermentation additives. A successful candidate will possess a strong technical background and beskilled at developing optimization strategies and solutions by understandingthe customer?s business, technical needs and challenges. The individual whowill excel in this role will be energetic, comfortable communicating verballyand through written communication  Theresponsibilities of this position include:  Building relationships within
the fuel ethanol industry
Advance sales objectives
through superior technical support and customer service
Find new opportunities and
solutions to optimize and increase operational efficiency Assist in the development and
implementation of account plans and customer presentations based on
marketing strategy Providing technical
service/support to the Fuel Ethanol and Carbohydrate Processing customers
through: Product trial support including
both onsite and remote support with complete analysis and reporting of
results Resolve customer issues and
define unmet needs Assisting the customer with in
new plant start Assisting the customer with
operational optimization and troubleshooting Providing customer trainings Assist with product performance
issues  Qualifications: The following are required:University degree (min. BS) in Engineering or Science with technical acumenExperience in the ethanol, corn processing, agricultural, food or chemical industryExperience working directly with customers in a sales or technical service roleAbility to interact at multiple levels in customer organizations, including Senior ManagementExcellent verbal and written communications skillsSelf-starter; independent achiever and highly motivated

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