Technical Service Manager ? Grain Processing (Midwest Region)

Job Listing No: 9740000

Technical Service Manager ? Grain Processing (Midwest Region)

That's the opportunity you'll find here. At DuPont IndustrialBiosciences, we are changing the world and having fun doing it. From the foodswe eat, to the energy we use, to the clothes we wear, and much more, we areutilizing the power and intelligence of nature to develop new products andprocesses that improve the quality of our lives.   DuPont offers an excellent benefits package that begins on yourfirst day of employment. This includes a generous 401k match, health and dentalinsurance, 15 days of vacation, a variable bonus plan, and much more!  DuPont Industrial Biosciences is a leader in three strategicareas: BioRefineries, BioActives and BioMaterials. We leverage our cutting-edgeprotein engineering expertise to develop sustainable solutions for the emergingbio-based economy. As one of the leading science companies in the world, DuPontIndustrial Biosciences offers an informal, highly creative work setting, inwhich high team spirit, open communication, and environmental responsibilityare considered company hallmarks.  We are looking for an exceptional Technical Services AccountManager ? Grain Processing to be responsible for the following tasks:  Providing technical service/support to the Fuel Ethanol andCarbohydrate Processing customers through:  Supporting
and documenting product trials. Assisting
the customer with operational optimization and troubleshooting. Providing
data analysis and interpretation. Providing
customer training. Assisting in
the sales process through all of the above.  Coordinate sales and technical service activities with resourceswithin the company by:  Providing
documented trial results, review, and reporting on existing and new
products. Assist with
product performance issues. Review and
report project results. Interpret
project data and provide feedback.  Assist in product development projects by:  Assist in
developing product performance criteria. Develop
field scale trial plans. Provide
on-site trial assistance. Report and
interpret data.Qualifications:You are well qualified if you have the following education, experience, skills and attributes: B.S. in Engineering disciplines, Chemistry, Microbiology, Biochemistry, or a related field.Industrial plant and/or laboratory experience, with a hands-on emphasis strongly preferred.Experience with statistical analysis of large data-sets and reporting.Strong capabilities in Microsoft Excel.Good record-keeping skills and exceptional attention to detail.Excellent written and oral communication abilities are required.The successful candidate must be motivated and creative with strong problem-solving and critical thinking skills.Experience with customer interfacing and/or presentation of technical data.Desire to work in a multidisciplinary team and capability of working independently.Self-starter; independent achiever and highly motivated with good organizational skills.Willingness to travel up to 50% – this position will be home office based with customers in primarily the Midwest region.

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