Technical Service Representative I
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.Location: Mt Pleasant, TX POSITION SUMMARY:This position provides regional technical and biological support for Zoetis poultry vaccine application business in broiler, broiler/breeder, turkey, and layer hatcheries in the United States. Although broad in scope, the primary customer focus is poultry companies that utilize the Inovoject inovo vaccination device. The representative is expected to provide training, monitoring, and measuring of the vaccination devices and supporting processes, and provide detailed effective feedback to ensure that customers both internal and external are operating at peak efficacy. POSITION RESPONSIBILITIES:The key responsibility for this position is the qualitative assessment of the basic aspects of the Inovoject systems and the related hatchery processes. The candidate will need to posses the ability to communicate in one on one and small group settings to effectively train internal and external personnel regarding operation the Inovoject systems and processes. The role requires the ability to acquire applied biological knowledge of embryonic development and incubation, microbiology, and a general understanding of commercial poultry operations. EDUCATION/EXPERIENCE: * Bachelor”s degree in Poultry Science, Animal Science or related field * Minimum of 4 years experience in a hatchery or related field is required.
TECHNICAL SKILLS: * Good communication and basic computer skills are essential skill. * Applied biological knowledge of basic hatchery operations, preferred. PHYSICAL POSITION REQUIREMENTS:- Majority of work is in hatcheries where exposure to potentially hazardous conditions are common- Heat and humidity above average is common- Available for unsocial work hours is necessary- Available for on call- Travel 60-80% of the time