Technical Service Scientist – Erlanger, KY (Cincinnati Metro Area)
For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with approximately 32,000 employees serving customers in more than 160 countries. With a global value chain that includes approximately 500 crop procurement locations, 250 ingredient manufacturing facilities, 38 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.comTechnical Service Scientist ? Erlanger, KY (Cincinnati Metro Area)ADM Nutrition This is a full time, exempt position
MAIN FUNCTION: This is a role responsible for supporting ADM Nutrition customers (Internal and external) in providing accurate technical documentation, co-packer information and technical support for the commercialization of their products.
This position will coordinate with the ADM Nutrition Beverage Product Development & Application (PD&A) teams.
The Technical Service Scientist role requires an ongoing understanding of beverage plant processes and will be responsible for obtaining co-packer information for various products and processes.
This role will also maintain the beverage co-packer database, provide list to customers on co-packers that can produce the products ADM Nutrition has developed..
The Technical Service Scientist will provide technical support for test runs and initial production runs as requested.
The position will work with customer?s co-packers to ensure quality products are produced to customer expectations.
KEY SKILLS & COMPETENCIES: Adaptability – Has the ability to adapt work methods in response to new information, changing conditions, or unexpected obstacles.
Approaches change positively and adjust behaviors accordingly.Communication – Clearly conveys and receives information and ideas through verbal and written to internal and external customers.
Keeps all parties informed as appropriate.Conflict Management – Has the ability to sense frustration and is able to resolve tension and conflict between two or more parties.Cultural Competence – Respects and relates to a diverse culture and has the ability to understand these differences.Decision Making/Problem Solving – Makes sound, well-informed, and objective decisions after collecting appropriate information.Influence – The ability to use influencing skills to persuade parties into a genuine agreement.Stress Tolerance – Performs well under pressure and manages the stress of the job.Technical/Professional Knowledge and Skills – Possesses, acquires, and maintains a deep base of technical knowledge associated with beverage batching and manufacturing.Action Oriented – Maintains a high level of activity and productivity during long work hours.Building Trust – Interacts with internal and external customers to convey a confidence, trustworthiness and keeps all commitments and promises.Collaboration – Builds constructive working relationships with co-packers and customers and works to meet mutual goals and objectives.Planning and Organizing – Plans trips, sets priorities, and minimizes resource requirements to achieve goals.Quality Orientation – Monitors and checks products and work to meet quality standards, demonstrates a high level of care and thoroughness, checks work to ensure completeness and accuracy..
DESCRIPTION OF WORK PERFORMED:
Attend customers? beverage test runs and plant startups to ensure that the products utilizing ADM Nutrition ingredients are batched according to directions stated on MI.At beverage test runs solve formulation problems (such as Brix , acid or missing specifications), processing problems, and make decisions regarding whether to proceed, if these issues can only be partially addressed.Assist Beverage Scientists and Beverage Q.C. in the resolving of customers? production problems and/or formulation issues.Report in writing to customers and internally on the results of the test runs or startups.Review Manufacturing Instructions (MI) for accuracy on ingredient amounts and processes. Ensuring that the formula is manufacturable and stable.Coordinates with Beverage Scientist and Technicians in sending control samples to co-packers for test runs and start-ups.Assist in writing beverage quality manuals as requested by key accounts.
Keep manuals updated.Domestic travel up 50%. Perform other related duties and assignments as required.
KNOWLEDGE & SKILLS: Bachelor?s degree or higher in Science or Food Science, supplemented with a minimum of five (5) to seven (7) years relevant work experience in manufacturing and/or quality control with an in depth knowledge of beverage processing.
Equivalent combinations of education and experience will be considered.
Proven ability to work effectively within a team based work environment with superior verbal and written communication skills and the ability to communicate with all levels of the organization.
Ability to develop and maintain effective working relationships with co-packers, customers and co-workers.
Individual must be committed to corporate ethics policies & safety programs.
Analytical and problem solving skills. Willingness and ability to travel with little notice.
Demonstrated capacity to excel within high risk, fast-paced work environment and results driven to provide support and achieve goals established by the division.
Proven ability to assess business and financial risk and exercise sound judgment in making decisions.Relocation assistance is available with this position.
This position offers a complete benefit package, including 401K/ESOP, pension, health, life, vision, and dental insurance.
ADM requires the successful completion of a pre-employment drug screen and a background check.
ADM is an EOE for minorities, females, protected veterans and individuals with a disability.