Transportation Dispatcher (ADM Trucking)-Decatur, IL
For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with approximately 40,000 employees serving customers in hundreds of countries. With a global value chain that includes approximately 450 crop procurement locations, more than 330 food and feed ingredient manufacturing facilities, 62 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com.Transportation Dispatcher (ADM Trucking) ? Decatur, IL This is an exempt level position.Position Summary:The Transportation Dispatcher will perform many administrative functions in their interaction with truck drivers, as well as internal and external customers.
The work schedule for this position will be second or third shift and cover holidays and weekends. Job Responsibilities: Manage a high volume of incoming calls and respond appropriately to plants and customersTracking goalsRetrieve Driver/HOS information using the Dispatch SystemCommunication with truck drivers, as well as internal and external customersMake decisions regarding coverage for breakdowns and delaysEffectively manage customer add-onsCoordination of replacement driver for driver call offsCreate and distribute the driver schedule dailyWillingness to work additional hours to cover vacations, as well as flexibility to cross train for multiple positions Job Requirements: Ideal candidate should possess strong people and problem solving skills with the ability to multi-taskCompletion of some college level courses with a bachelor?s degree preferredPossess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiativeProficient in the use of a computer with experience using Microsoft Word, Outlook and Excel preferredFlexibility to work additional hours is required to cover vacation time of a team membersMust be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone.Position requires sitting for prolonged periods of time, heavy phone use; standing, bending, kneeling and operating a keyboardRelocation assistance is available with this position.
This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance. ADM requires the successful completion of applicable pre-employment drug screen, medical questionnaire and a background check.
ADM is an EOE for minorities, females, protected veterans and individuals with a disability.