Windows Server/Virtualization Engineer
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Job ResponsibilitiesStrategy and Business Results: * Drive the development of a business aligned, standards based, strategy for Zoetis Platform services and solutions. * Act as an innovation enabler and proactively bring forward opportunities and solutions that can drive cost effective service delivery and enable revenue growth and profitability for the company. * Deploy appropriate internal and external controls to deliver bullet proof platform infrastructure and services that are Disaster Ready and Audit Ready, with SLAs that strive for 24×7 availability, 100% uptime. * Create appropriate metrics/KPIs and then track, report upon, and proactively communicate results from system/platform performance monitoring.
Architecture, Delivery, and Support: * Develop, deploy and continually enhance integrated, standardized solutions and services for the company. Including:
* Windows and hypervisor-based server solutions * Strong understanding of cloud-based solutions within Azure and AWS * Working knowledge of cloud automation and support tools – Terraform, Chef, CloudHealth, Azure/AWS portals, etc. * Strong understanding of Converged and Hyper Converged Infrastructure * Support robust Disaster Recovery standards, enablement, testing and ongoing enhancement * Strong understanding of storage platforms and data protection solutions * Technology standards & roadmaps * Vendor Management * Contribute to and help maintain the enterprise systems architecture. Ensure adherence to standards and polices for platform technology components, and integration between related system, application, and infrastructure architectures. * Drive the standardization and rationalization of the Zoetis platform infrastructure towards a clearly defined, optimized, and enhanced end-state architecture. * Assist in the creation, maintenance and communication of the Zoetis platform and other related technology architecture(s), including relevant design and technology standards * L4 support of all Windows server, storage, cloud and on-premise virtualization platforms and services * Lead efforts to keep supported platforms current, e.g. preparation of OS install repositories, OS patching process and patch deployments, and creation and customization of server build templates as new versions are released by OS vendors * Facilitate and/or participate in weekly status review calls with platform MSP operational resources * Provide direct oversight and direction of daily MSP operational support activities * Lifecycle management of all relevant technologies
Organization: * Manage platform infrastructure within defined annual operating and capital budgets consistent with established financial guidelines, and as part of the overall ITS Infrastructure budget * Create, deploy and maintain appropriate processes and practices, to facilitate operational, and organizational success. Continuously look for improvement/development/enhancement opportunities. * Assist in the creation and maintenance of a positive, “can-do”, client focused culture in the infrastructure team, and help to make the ITS Infrastructure and Shared Technology teams, a great place to work.
Additional Responsibilities – in collaboration with other ITS groups: * Collaborate with and provide architectural, design and engineering direction to other Infrastructure Teams such as Application, Database, Desktop, Network, Security and Service Desk/Site Services to ensure appropriate architecture and processes are developed, maintained, and followed * Gather requirements from business and application teams and their vendors to architect, design and implement appropriate server and storage solutions * Provide appropriate technical and operational input to the sourcing and procurement of infrastructure hardware and software purchase, licensing, service, and maintenance contracts, etc. * Interact with vendors and other technical support groups for monitoring & management, systems maintenance and enhancements of supported platforms * Project a culture of flexibility, “get it done”, collaboration, “how can I help?”, Keep It Simple. QualificationsEducation: * Bachelor”s degree in a recognized and relevant technical or business-related field
Experience (at least 5 years of experience in the following areas): * Clear understanding of IT Infrastructure lifecycle: Architecture, Design, Implementation and Operations * Strong working knowledge of all areas of IT Infrastructure * Familiarity with system development, and operational process methodologies * Diverse technical team experience; Lead by example * Desire to work in a team-oriented environment and proactively drive technical solutions that meet business needs and increase business productivity and/or business efficiency * Experience in a commercial environment, preferably life-sciences, including audit response experience
Knowledge, Skills, Ability Requirements: * Excellent understanding of one or more of the following: Windows Server, Virtualization technologies such as VMware ESX, vSphere, vCenter, Hyperconverged Infrastructure (HCI), Data Protection solutions, disaster recovery and replication solutions * Solid understanding of Cloud based solutions (Azure and/or AWS) as well as LAN/WAN functio